RBT | Delivering award-winning, successful services in your area
RBT is a successful joint venture partnership between Rotherham Metropolitan Borough Council and BT. Established in 2003 it has played a key role in modernising the way the Council works, making it more efficient, delivering significant cashable savings, and putting the customer at the centre of all its activities. In that time it has won numerous awards such as:
- BCS IT Industry Awards, 2007
- Public Sector Organisation of the Year (RBT Improvements)
- APSE Awards, 2007
- Efficiency (Procurement)
- Pay Magazine Awards, 2006
- Excellence in Public Sector payroll (Payroll)
- National eGovernment Awards, 2006
- Efficiency Category (Procurement)
- CeDar National Awards, 2006
- best Use of Self-Service Award (Procurement)
- MJ Awards, 2006
- Best Public Private Partnership Achievement (RBT).
RBT transformed a two-star Benefits Service into an acclaimed four-star service which is recognised as best practice nationally. A comprehensive plan to turn the service round was drawn up and implemented following in-depth groundwork and consultation with customers. Out tailor-made services include:
- Consultancy
- Our experience of managing technolgy, cultural change and business process.
- Transformation Services
- Leverage BT's first class change management skills.
- Telephony and networking
- Utilise BT's state of the art IT and telecommunications networks.
- Project integration
- The best of local government expertise.
- Project implementation
- Implementation assistance for all sizes of project.
- Change management
- Cultural change has never been easier.
RBT can transform the way you buy in goods and services. A tailor-made eProcurement system will streamline operations and make significant savings. This system has already saved Rotherham Metropolitan Borough Council over £3m.
- Assessment
- We'll conduct an in-depth baseline assessment of where you are.
- Bespoke system
- An electronic system tailor-made to meet your needs.
- eProcurement technology
- Our procurement technology is state of the art and virtually paper free.
- Supplies catalogue
- Our systems offer an extensive supplies catalogue.
- Training
- Staff training to enable your organisation to hit the ground running.
- eTendering
- Our system offers the ability to handle quotations electronically.
RBT has invested more than £1.3m in the latest graphic design, printing and finishing technology. High quality work is produced at competitive prices, with a quick turnaround. All work receives first class creative input and meticulous attention to detail to produce the very best results.
The service offers:
- Brochures
- Catalogues
- Newsletters
- Leaflets
- Flyers
- Business stationery
- Direct mailshots
- Photography
- Branding
- Reprographic work
- Full colour litho and digital print
- Media advertising
- Signage
- Exhibitions
Our award-winning HR and Payroll service combines the very best of new technology and specialist skills of experts in this field. HR Consultancy Services, Resourcing, Payroll and Customer Services are provided from a dedicated state-of-the-art HR Service Centre.
The service offers:
- Efficient Call centre provision
- All aspects of payroll
- Job analysis and design
- Recruitment and selection
- Criminal Records Bureau checks
- Employment legislation guidance
- Better sickness management
- Policy development
- Technological transformation
- Process review
- New management information
- Performance management
- Benchmarking
RBT offers a number of high quality and time-saving direct services to schools, including: Human Resources, Payroll, At Your Service supply agency, ICT support, and Design and Print.
- Human Resources
- Expert help on HR matters like recruitment, employment law, discipline, absence and workforce remodeling.
- Payroll
- Full payroll services including salaries, pension information, sickness monitoring, statutory forms and management reports.
- ICT support
- Problem resolution, IT consultancy, PC health checks, troubleshooting and video-conferencing.
- Supply agency
- In-house service provides high quality reliable supply staff for schools.
- Design and Print
- Award-winning designers providing first-class design and print services at competitive prices.
- ConnectED Magazine
- Twice yearly magazine for schools gives regular updates on all RBT services to schools.
RBT's Information and Communication Technology Service team were the proud recipients of the BCS IT Industry Award for Public Sector Organisation of the Year 2007. Made up of technology experts and business specialists, including more than 90 highly skilled engineers are trained in leading edge technologies and accredited by world class organisations such as Cisco, Microsoft, UITSMF and APM.
Our service is fully CAPITA SIMS.net accredited and is one of the highest rated SIMS.net support units in the country. Key activities include:
- Service desk
- Desktop support
- Software installations
- Systems integration
- Training
- Website design and hosting
- Project management
- CRM design and support
- Email and Internet support
- Content filtering
- Home and Mobile working
- Unix support
- Security of electronic data
- Network design, maintenance and support